DIRECTV Stream Support

How to set up your device

  1. Plug one end of the HDMI cable into your device and the other end into your TV. Make a note of which HDMI input you use.
  2. Choose your internet connection — connect an ethernet cable from the device to your gateway, or select Wi-Fi later during setup.
  3. Insert the power cord into the back of the device, then plug it into a wall outlet. A red light will blink on the front of the device.
  4. Turn on your TV and switch to the correct input using your TV remote's Input or Source button.
  5. Remove the battery tag from your DIRECTV remote.
  6. Follow the on-screen prompts:
    • Pair the remote by pointing it at the device and holding FAST FORWARD and REWIND together for 2–3 seconds.
    • Select your Wi-Fi network and enter your password (if not using a wired connection).
    • Enter your user ID and password to sign in.
    • Accept the Terms & Conditions.
    • Select or enter your room location for your in-home network.
    • Enter your Google ID and password, if applicable.
Was this information helpful?

Related articles

Still need help?

Our support team is here for you — reach out and we'll take care of it.

Contact Support