How to Cancel
STELLAR:
- In the left navigation bar, select My Account, then select Cancel.
- Select the date you'd like service to end.
- Follow the prompts and submit your cancellation order.
To cancel DIRECTV completely, you can:
Cancel your DIRECTV service on your STELLAR My Account. Then, return your DIRECTV
equipment by taking it to your nearest UPS Store or FedEx. (see below for details)
* You must return your DIRECTV equipment. Here's how:
Once your DIRECTV account is cancelled, returning your equipment is easy!
Bring all of your DIRECTV equipment unboxed to a UPS Store or FedEx (excluding FedEx Express) with your DIRECTV account number.
UPS or FedEx will box up your equipment, print off a return receipt and that's it! You are all set!